Frequently Asked Questions

What should I do if I know a student who may need to be referred to the CARE team?

If you have a referral, please contact the CARE Team @ 215.204-7188 or

Should I talk to the student about referring them to the CARE team?

You should talk to the student only if you feel comfortable. If you do not feel comfortable speaking with the student, please contact the CARE Team for assistance. You can also contact TUPD if there is an emergency.

Who can make a CARE referral?

Anyone who feels that a student is in need of help or assistance can make a referral to the CARE team. 

What happens after I make the referral? What happens to the student in the CARE process?

The student you refer will be given the support and assistance they need by University and community resources. Click here to learn more.

What do I need to know about FERPA and Emergency Notifications?

Information on these topics can be found Click here (FERPA) and Click here (Emergency Notifcations). 

How do I know if it is a CARE issue or if it is more appropriately handled by other campus resources?

If you see physical, emotional, or academic signs that can threaten the safety or the wellbeing of the university community, the behavior is considered a CARE referral. If you are unsure whether a behavior should be referred, please contact the CARE Team to discuss the circumstances.